I was attempting to ‘help’ because it was easy for me to do and one of my paper’s grades depended on it. McDonald's wasn't having any of that.

It seems that in society today, when confronted with bigotry or intolerance, simply explaining why it is harmful or damaging to the bigot doesn’t seem to work.  What I mean by work is that it doesn’t cause the person making bigoted or intolerant remarks to actually think about their statements. I propose a different strategy: having them explain or break down their claims for...